Shipping policy
Shipping Rates
Australia-wide
| Standard | Express | |
|---|---|---|
| Shipping Fee | $8.95 | $12.95 |
| Free Shipping Threshold | Orders over $30 | n/a |
Processing Times
We aim to ship all orders within 2 business days of payment.
Delivery Times
The delivery times listed below are estimates and do not include the processing time.
Australia
|
Standard (business days) |
Express (business days) |
|
|---|---|---|
| ACT |
3 - 5 |
2 - 3 |
| NSW | 2 - 5 | 2 - 4 |
| NT Darwin, A'Springs | 4 - 7 | 3 - 5 |
| NT Other | 5 - 14 | 4 - 5 |
| QLD Metro | 2 - 6 | 2 - 3 |
| QLD Other | 3 - 13 | 2 - 4 |
| SA | 2 - 5 | 2 - 4 |
| TAS | 2 - 6 | 2 - 5 |
| VIC | 2 - 5 | 1 - 2 |
| WA Metro | 4 - 5 | 2 - 4 |
| WA Country | 5 - 10 | 3 - 6 |
Delays and changes in delivery times may occur. Check Australia Post's website here for updates.
Shipping Services
We offer shipping services within Australia. All orders are shipped via Australia Post and are typically dispatched within 1 business day of receiving them.
Please note that shipping fees are non-refundable unless the item purchased is faulty, incorrect or damaged during transit. Please refer to our Returns & Exchanges page for more information.
Free Standard Shipping within Australia is available for all orders over $30.
Order Tracking
You will receive an email notification and tracking number when your order is shipped out. Please allow approximately 1 business day from the order date to process and ship out your order.
Please check your SPAM/JUNK folder in case the email has been sent there.
Tracking numbers can be entered on Australia Post’s website here.